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Emergency Relief

Here for you, in your time of need.



There are times when life throws you a curveball. Maybe you’ve lost your job and suddenly find yourself without a house. Maybe you can’t afford your power or gas bill and it’s about to be cut off. In times like this, you don’t need judgement – you need someone who understands you’re in dire straits.


Relief when you really need it

Our Emergency Relief services are here for you in your time of need and will provide you with help such as:

  • Help to feed your family with food vouchers or Foodbank access
  • Support so you are able to remain connected with home utilities
  • Assistance to help pay for prescriptions bills
  • Material aid and goods to help with day-to-day living
  • Transport assistance such as fuel vouchers
  • Access to ongoing support services including financial planning, mental health and drug and alcohol support.

You will need to meet a few eligibility criteria to receive emergency relief but once we understand your story better we will be able to work out how to assist you both in the short term as well as into the future.

If you need help urgently, please call us (Free Call) on 1800 115 799.

Alternatively, you can submit your request through the form below or click here to download a more comprehensive Emergency Relief Application form.





Those who are eligible to receive emergency relief come from many walks of life. You could have little to no income, be facing the loss of a job or just made some bad financial choices you’re trying to navigate out of. Or perhaps you need support due to an unexpected or life changing event like an unforeseen illness or violence at home. Whatever your circumstance, knowing someone is there in your absolute hour of need can ease the pressure. In order to receive Emergency Service Relief, there are eligibility criteria you must be assessed by. Through a friendly phone or in-person chat we are able to determine if you are eligible. Once we understand your story we will be able to work out how to assist.


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